1. Privacy Policy
Last Updated: March 2026
At Trendmatrix LLP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.
1. Information We Collect
We may collect the following types of information:
Name
Email Address
Phone Number
Company Name
Inquiry Details submitted through forms or WhatsApp
2. How We Use Your Information
Your information may be used to:
Respond to your inquiries
Provide export-import product information
Improve our website and services
Communicate business updates
3. Data Protection
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
4. Cookies
Our website may use cookies to improve user experience and analyze website traffic.
5. Third-Party Services
We may use third-party services such as:
Website analytics
Social media platforms
Communication tools
These services may collect limited information according to their privacy policies.
6. Your Consent
By using our website, you consent to our Privacy Policy.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us through our website.
2. Refund & Return Policy
Last Updated: March 2026
This Refund & Return Policy applies to services and products offered by Trendmatrix LLP.
1. Product Returns
Due to the nature of export and agricultural products, returns may not always be accepted once the shipment has been processed.
Returns may only be accepted in the following cases:
Damaged product during delivery
Incorrect product delivered
2. Refund Eligibility
Refunds may be issued if:
The order cannot be fulfilled
There is a verified issue with the delivered product
3. Refund Process
Approved refunds will be processed within 7-10 business days through the original payment method.
4. Contact for Refunds
For refund requests, please contact us through our official website with order details.
3. Shipping Policy
Last Updated: March 2026
At Trendmatrix LLP, we provide reliable shipping services for our export and import products.
1. Order Processing
Orders are usually processed within 2-5 business days after confirmation.
2. Shipping Methods
We work with trusted logistics partners to deliver products domestically and internationally.
3. Delivery Time
Delivery times may vary depending on:
Destination country
Customs clearance
Shipping method
Estimated delivery time will be communicated during order confirmation.
4. Shipping Charges
Shipping costs depend on:
Order quantity
Destination
Shipping method
Charges will be shared during quotation or order confirmation.
4. Disclaimer
Last Updated: March 2026
The information provided on the website of Trendmatrix LLP is for general informational purposes only.
1. No Guarantee of Accuracy
While we strive to keep information accurate and updated, we make no guarantees regarding completeness, reliability, or accuracy.
2. Business Information
Product availability, prices, and specifications may change without prior notice.
3. External Links
Our website may contain links to third-party websites. We are not responsible for their content or policies.
4. Limitation of Liability
Trendmatrix LLP will not be liable for any losses or damages resulting from the use of this website.